All orders are processed within 2-5 business days.
All orders are shipped with USPS. On average, the shipping time is 3-5 business days. As this is an average, sometimes items may arrive sooner or later than expected.
Please note that this shipping time excludes any processing/handling times.
Please take the estimated shipping times into account before purchasing. Please note that these shipping times are estimates, and due to variables in delivery times and not having control over the package once it is shipped out, I cannot guarantee exact shipping times. Thank you!
Do you ship internationally?
I currently ship within the US only.
When will my order ship?
Most of my items are handmade to order! Currently, products are ready to ship within 2-5 business days.
Where are you located, and do you have a physical store?
I am located in Pigeon Forge, Tennessee. Unfortunately, I do not have a physical storefront, but shipping times from my location in Tennessee to yours are generally short!
Do you offer local pick-up?
Unfortunately, no. As of right now, I do all of my business online only. I work from my home studio, so I do not offer local pick-up. However, all my merchandise is listed online, and I ship within 2- 5 business days. With the added thrill of receiving a package in the mailbox, it's more fun than shopping in person!
My order says it shipped. Where is it?
To find out, please click on the tracking number provided in the email you received. Additionally, you can also find the tracking number in your purchase history. Often the USPS website updates much faster than the Shopify tracking service.
Incorrect Shipping Address?
Shipping labels are automatically printed through Shopify with the address you input during checkout. Because of this, I am not responsible for items delivered to the incorrect address. Therefore, please ensure you correctly input the address you need your items shipped.
If you order with the incorrect address and contact me before the item is shipped, I will cancel and refund your order. You should then update your account with the correct address and place your order again.
Should the package be returned by USPS, you can purchase a new shipping label, and I can resend your items to the correct address.